The MyRentPayment resource center, available for all Property Managers,  now includes 12 video tutorials.   These videos walk you through how to use certain functions of the RentPayment system and are excellent resources for a refresher on RentPayment.

Each video focuses on a unique and specific topic, allowing you to pinpoint a certain area you’d like to learn more about.  Or, watch all 12 for a complete refresher course!  When training new or current staff members on RentPayment, this section is must!

1. Make a Payment – Manager: Process a one-time rent payment, application fee or security deposit online for an existing or new resident.

2. Make a Payment – Renter: Our easy to use platform makes it convenient for renters to make a credit card rent payment or pay rent from a bank account using an eCheck.   This video shows renters how to pay rent online!

3. Run a Transaction Summary Report:  Allows managers to see a volume report with all transaction counts, totals and averages for all online rent payments made in a designated time period.

4. Run a Transaction Activity Report:  View historical data for ACH, credit card, and refund activity.

5. Run a Reconciliation Report:  A comprehensive tool to reconcile all rent transactions that have occurred through the RentPayment rent collection platform.

6. Run a ClickPay Report:  Generate a report to see all scheduled ClickPays for a specific property.   ClickPays are auto-generated rent payment reminder notifications sent to residents each month to remind them to pay rent electronically on time each month!

7. Run an AutoPay Report:  View rental payment details for every resident that is scheduled to pay automatically by credit card or eCheck.   All residents signed up for automatic rent payment will be shown in this report.

8. Search for a Resident:  Do a quick search or advanced search to be taken to a resident’s profile page.

9. Search by Reference Number: Gather additional information about a statement, transaction, line item, invoice or AutoPay for any rent payment transaction.

10. Change Your Password: Easily change your account username or password.

11. Manage Your Email Subscriptions:  Subscribe or unsubscribe to desired email alerts.   This area allows Property Managers to manage all notifications you can possibly receive concerning rent payments, including:  AutoPay Failure Notification, Billing, Cancelled Payment, Chargeback, Export Receipt, Export Reminder, Failed Export, Failed Import, Marketing Communications, Payment Failure Notification, Payment Receipt, Payments Batched, Property Bank Account Change, Refund Failure Notification, Refunded Payment, Reversed Payment, and Statement Receipt.

12. Adjust Person Permissions:  Run a person permissions report to view or change how each individual is allowed to submit a rent payment electronically.