YapStone Inc., the parent company of RentPayment, is proud to announce we are now processing over $14 Million in electronic payments every day. With the recent acquisition of our largest competitor PropertyBridge Inc., YapStone Inc. has continued to grow as the largest electronic payments-as-a-service (ePaaS) provider for the property management industry, processing significantly more payment volume than any of our payment processing competitors. This astonishing number will only continue to grow in 2012, with our international expansion into residential markets overseas and our new product RentPaymentNow! which is designed for smaller single family residential property owners in the United States.  Matt Golis, CEO of YapStone, explains: “Our significant scale is a testament to our vertical focus and software-centric approach to the market. Unlike competitors who take more of a low tech, one-size-fits-all approach, our ePaaS software is designed with the customer in mind, adhering to the specific business rules of recurring bill payment industries. We believe this approach is a significant differentiator that will continue to drive revenue growth in 2012 and beyond.”

To view the entire article, in Payments Market, click here or for a link to the Press Release, click here.

Today marks another exciting day for RentPayment’s parent company, YapStone, Inc., who has acquired PropertyBridge, the largest competitor in the property management payment industry. PropertyBridge is an electronic payment specialist, like RentPayment, who is exclusively focused on providing innovative solutions for the multifamily industry. This exciting acquisition allows RentPayment to process payments for approximately 50% of the NMHC’s Top 50 U.S. Apartment Managers and over $5 billion of payment volume.

For current PropertyBridge customers it will be business as usual until they are transitioned over to RentPayment’s proprietary platform. RentPayment and PropertyBridge customers will now have access to these combined benefits: 

• Most comprehensive payment suite including:
  • Online, Pay by Phone, RentByText, iPhone App, and Check Scanning
• Continued support for MoneyGram cash payments
• Industry leading customer service
• Free marketing material to assist with promotions and campaigns
• Continued support of PropertyBridge accounting software integrations with added features
• Enhanced reporting for accounting and reconciliation
• Highest level of security in the industry including PCI Level 1 and SAS Type II certifications

For more information on how RentPayment combined with PropertyBridge will now offer the most powerful and best-of-breed solution in the market click here.

                                                                                                              

YAPSTONE’s RentPayment ™ TO ACQUIRE PROPERTYBRIDGE

YapStone’s RentPayment ™ Extends its Leadership Position in the Property Management Payment Vertical with the Acquisition of PropertyBridge, its Largest Competitor; Combined Organization will Serve Approximately 50% of the NHMC Top 50 U.S. Apartment Managers and Process Over $5 Billion of Payment Volume

Walnut Creek, CA (September 19, 2011)

YapStone, Inc., the leading provider of Electronic Payments-as-a-Service (ePaaS) for property management and other vertical markets, today announced it has signed a definitive agreement to acquire the assets of its largest competitor, PropertyBridge, Inc. PropertyBridge is a subsidiary of MoneyGram International. The financial terms of the transaction were not disclosed.

YapStone and PropertyBridge process the highest payment card volume in the multifamily industry, and are the only two fully-compliant companies exclusively focused on payment solutions for this sector. The acquisition brings together the two leading companies in the property management ePaaS sector. The combined organization will serve the electronic payment needs of approximately 50 percent of the National Multi Housing Council Top 50 U.S. Apartment Managers and will process more than $5 billion in e-payments. Joining forces enables the two companies to leverage their shared expertise to continue to provide innovative and cost effective payment solutions to the market.

“PropertyBridge has been a formidable competitor to YapStone for several years, and we have always admired its reputation for quality and customer care,” said Matt Golis, CEO and Co-Founder of YapStone. “We look forward to leveraging the respective strengths of both organizations to deliver the high level of customer service that PropertyBridge customers have come to expect. In addition, PropertyBridge’s customers will gain YapStone’s proprietary technology pertaining to unified reporting and bank reconciliation as well as newer, innovative services including our RentByText ™ and mobile payment products.

“It has been a very busy and rewarding few months at YapStone,” said Tom Villante, Chairman and Co-Founder of YapStone. “We completed our $50 million growth capital raise in June led by Accel Partners, launched our integrated payment solution for HomeAway/VRBO, developed the soon-to-launch RentPayment NOW! ™ product geared toward small to mid-sized landlords, launched YapStone Europe, and have continued to experience rapid organic growth across all of our vertical markets. When PropertyBridge came to market, we could not pass up this high quality asset. We are excited to welcome PropertyBridge’s customers to the YapStone family and are eager to work with them, continuing to improve our best-of-breed product.”

According to Greg Waltz, Vice President and General Manager of Bill Payment at MoneyGram, “selling PropertyBridge allows MoneyGram to focus on its core business, while at the same time provides PropertyBridge’s customers with the benefit of enhanced and uninterrupted services. We appreciate the focus and dedication of our employees in building the business and now their support during this period of transition.”

The transaction is anticipated to close by the end of September 2011, subject to customary closing conditions.

About YapStone YapStone, Inc. is the largest Electronic Payments-as-a-Service (ePaaS) provider focused in property management and several other bill payment industries. YapStone’s payment service processes billions of dollars annually, with an on-demand platform that offers Web-based and mobile technology to its clients. YapStone’s technology includes a unified, real-time reporting platform for check conversion, credit/debit card processing, and electronic check processing.

About PropertyBridge

PropertyBridge is a multifamily payment specialist and leading electronic payments processor for property managers and owners in the rental housing industry. The PropertyBridge Payments Platform enables residents to pay rent and other lease-related transactions using multiple payment types, including credit and debit cards, Automated Clearing House (ACH), check scanning (Check 21) and cash payments at 35,000 MoneyGram agent locations.

Media Contact

Kiara Kempski

YapStone, Inc., Marketing Manager

P: 925.407.8723

KKempski@YapStone.com

It’s no secret that collecting rent from residents can be a tedious and time consuming endeavor, especially when property managers use outdated or inefficient methods. Landlord.com and the Tenants Screening Blog have recently profiled some of the most outlandish and outdated rent collecting methods.  Here are some examples of the extreme lengths property managers have taken to collect rent in the multifamily housing industry. Luckily for you, all of these headaches can be avoided by transitioning your residents to electronic payments with RentPayment. 

• Filling out 12 Self-Addressed Envelopes for Every Unit: It’s safe to say that no property manager enjoys opening hundreds of envelopes each month.  However, the idea of having to make 12 self-addressed envelopes for each and every unit in your community seems completely inefficient and borderline humorous.  Property Managers should be able to focus their efforts on improving their community, acquiring new leases and streamlining their workflow, not self-addressing envelopes.
• Individual Bank Accounts for Every Unit: Imagine the headache of opening up a separate banking account for each unit and asking your residents to deposit the money directly into their specified account each month. Property managers that use this method have to confirm each unit has deposited the correct rent amount and on-time and open /close accounts whenever new leases are signed or old residents move out. This increases the property manager’s workload exponentially!  Why not integrate your accounting software with RentPayment and completely automate the process? We can even keep a payment record archive for all current and previous renters forever.
• Cash or Money Order Drop Boxes: Drop boxes have been known to increase the likelihood of theft and fraud in apartment communities. Methods to make drop boxes more secure have been passed around for years in the multifamily housing industry.  But the bottom line is that no external drop box is safe, and it could be a source of payment disputes over the amount of rent paid or incurred late fees.
• Creating a Monthly Bill for Every Unit: Besides that fact that you have to create and print individual monthly bills for every unit, someone has to deliver them. Skip the printing, save some trees and utilize electronic communication with your residents.  Residents at your property are able to sign onto their RentPayment account from any internet connection, 24/7 and see their account balance* or receive click pay reminder emails (another form of an invoice).  Another example of utilizing RentPayment’s marketing resources is in the form of custom eBlasts, that can be sent to your residents as a “Rent’s Due” reminder. *Available with most property management software integrations.
• Require 12 Post Dated Checks: This method involves having residents fill out 12 postdated checks upon first signing the lease.   By allowing credit card payments, residents are able to pay their rent even when they may not have the whole rent amount in their checking accounts.  Electronic payment solutions also allow residents to sign up for services like RentPayment’s AutoPay.  AutoPay is a recurring monthly debit from your checking account in the form of an eCheck, an electronic version of a paper check.
• Collecting Rent Door-to-Door: This method is as tedious as it sounds, and not to mention, dangerous. No property manager should have to deal with the confrontation that comes with knocking door to door to collect rent. This method could also result in payment disputes as there is no paper trail or better yet, e-trail.   

The benefits of electronic payment methods are clear; they save you both time and money.  Educate your residents on the benefits of electronic payments and start to enjoy the ease and convenience of collecting with RentPayment. 

For more information about your RentPayment services please contact CustomerService@RentPayment.com. 

For assistance with promoting RentPayment at your community feel free to contact Marketing@RentPayment.com.  Or CLICK HERE to learn more about RentPayment’s marketing advantage.

Here is a brief history on where the company name YapStone originated and why it was chosen to represent our company.

Although many Americans have seen foreign currency, not many know about the more rare forms of money that exist outside the traditional means of paper bills and coins.  One example of this occurs in the fascinating islands of Yap, a country which has been captivating anthropologists, naturalists, and economists since the mid-1800s with their unique idea of money. 

The islands of Yap are tucked away in the Western Pacific Ocean near the island of Papau New Guinea and are part of the Federated States of Micronesia.  All of the islands are encompassed in a common coral reef and have a total square mileage of only 38.7 miles.  Even in this millennium, the population still stands around roughly 6,500 people (see map).

As their national currency, the Yapese used (and still currently use in some cases) a stone currency called Rai.  These calcite stones are shaped in the form of thin wheels with small inner circles carved out.  They are generally much taller than they are thick and range in size from one inch to 12 feet. 

The value of each Yap stone is not determined by size but rather by the lengths that were taken to acquire the stone.  None of the Yap stones found in the Yap Islands are indigenous to the area; they are mined and shipped from Palau primarily, 250 miles to the southwest.  Factors that contribute to a stone’s value include the type of tools used to mine and carve the stone (the more primitive the tools, the higher the value) and the manner in which it was shipped.  The more difficult the circumstances were for acquiring the stone, the higher the value.  For instance, if a man working on mining, carving, or transporting a stone died in the process, the stone was considered extremely valuable.

Many modern societies claim that the Yap stone currency suffers because it lacks the “portability” factor of paper and coin monies but this is not completely accurate.  However, physical possession of the stones is not necessary for the transfer of ownership.  For instance, the transfer merely has to be communicated between parties for the ownership to be changed.

To many American citizens the transfer of funds via this sort of “honor systems” seems improbable and illogical.  However, we often forget that nearly all transactions on a daily basis occur without the transfer of anything physical, in the form of electronic payments.  EPayments account for most dollar transactions within the US and are represented only on balance sheets showing adjustments from one financial institution to another.  Like in the Yap stone currency system, with ePayments there is no need to physically transfer money or deal with the burdens of transacting through physical exchange.

This core concept behind the Yap Stone currency symbolizes the business of ePayments and digital transactions.  The Yap stones represent a fundamental shift in how we view the transfer of money in today’s world.  YapStone, Inc., at the forefront of eCommerce evolutions, reflects upon a common, old world currency exchange that has been long forgotten and offers a fresh,  new outlook on ePayment options.

-Annalies van Stigt, YapStone’s Resident Anthropologist

RentPayment offers direct accounting and management software integration which allows properties to automate and streamline their current account receivables processes.

With integration, RentPayment can pull information directly from property management software databases. This allows RentPayment to automatically post ePayments directly into property management system ledgers.

More Benefits of Property Management Software Integrations:

• Eliminates manual payment posting, which can reduce data entry time and errors.
• Payment profiles are automatically created for each resident in the accounting software database allowing residents to securely access updated balance information online.
• Residents can view their open balances with line-item detail and see their exact balance (i.e. rent, parking, utilities and late fees)
• Property Managers can leverage business rules that are already created in the property management software.  For example, a tenant’s status (i.e. – ‘eviction in process’) is carried over from the software to RentPayment which reduces errors, multiple payments and other issues.
• Co-branded portal websites are available for residents to login and pay rent online.
• Property Managers can send eStatements to residents with detailed information about monthly charges and receive instant email notifications when payments are made.

Enabling resident usage after integration

RentPayment employs a full marketing team to help managers make it as easy as possible for renters to convert to ePayments at their community.  Marketing materials and email campaigns have even been specially designed for integrated clients to supply residents with their Account Code (necessary for integrating payments), making the transition to integrated ePayments seamless. Below are examples:

Which software can be integrated?
RentPayment can integrate with all major property management softwares and can also build integrations with proprietary and currently unsupported accounting software.
For questions or more information please contact you Account Manager or RentPayment:

(866) 289-5977 x305   |   marketing@rentpayment.com

Switching your Property Management Company from paper checks to electronic payments may seem like a daunting task, but keep in mind that success is certainly attainable.  This case study demonstrates how one of our clients realized the benefits of switching to electronic payments and set a plan in motion to make it happen.

A leading Property Management Company headquartered in the state of New York (hereafter referred to as “Company X”) manages nearly 50 properties with over 15,000 units.  They signed on with RentPayment in April 2009 so they could profit from the benefits of automated rent collection, including:  saving time and money, increased efficiency, and quicker receipt of funds.   When Company X launched with RentPayment, they set out to reach a specific and concrete goal:  75% adoption by residents.

In order to reach this goal, Company X developed a strategic marketing plan to educate employees and renters alike on RentPayment’s services.   Here is what they did:

APRIL 2009   |   Current Usage: 0%

Email from upper management (CFO) to all property managers and on-site managers introducing the new RentPayment service and rollout strategy.  Included in this email were PDF attachments of printable marketing materials to promote the new service.

MAY 2009   |   Current Usage: 10%

Update email from CFO, including a detailed rollout strategy for all Managers to follow including the following action items:

•             Include RentPayment information in move-in packet

•             Review eCheck program with all residents at move-in time

•             Promote benefits to new and existing residents as much as possible

•             Demo RentPayment to new residents in leasing office

•             Update lease agreements and change “rent to be mailed to…” to “rent to be paid
online by eCheck at www.RentPayment.com”

•             Updated all lease renewals forms with above verbiage about eChecks

JUNE 2009: Email from CFO to Property Managers outlining resident benefits, answering questions and following up on previous emails.

JUNE 2009: Follow-up from CFO stating that eChecks are now THE method of payment.

JULY 2009   |   Current Usage: 30%

Email from CFO with updates on current resident usage percentage and updated marketing materials in PDF.

AUGUST 2009: CFO sends update email.

SEPTEMBER 2009   |   Current Usage: 44%

Email from CFO with updates on resident usage and rollout strategy. Email includes an incentive bonus for leasing managers who achieve 50% and 65% resident usage.  Email also includes in-depth stats on the entire Company X portfolio with exact usage rates.  These rates ranged from 8% to 94%.

OCTOBER 2009   |   Current Usage: 57%

Email from CFO with updates and additional goals for resident usage. Email also included marketing collateral updates and a FAQ document for eChecks.

DECEMBER 2009   |   Current Usage: 60%

Updated usage percentages from CFO.

JANUARY 2010   |   Current Usage: 65%

Updated usage percentages from CFO.

FEBRUARY 2010   |   Current Usage: 66%

Email from CFO with updates on rollout strategy and tips for getting to 75% resident usage.

CFO of Company X stated that because the program was so well received by the residents, the transition from paper checks to eChecks was “seamless and easy.”  He also noted that the company observed modest cost savings throughout the program’s implementation.  They continue to actively convert residents to eChecks and add more properties from their portfolio to the RentPayment system.

Communities using RentPayment that want to increase adoption can learn a lot of from Company X, but there were a few key elements that truly helped them achieve success.  First, the company outlined a detailed plan which ensured that everyone understood the goals and how to achieve them.  Secondly, managers were committed and involved because the company continually sent progress updates, offered incentives and remained focused on the plan until the final goal was reached.

Making sure everyone is knowledgeable about the RentPayment service is key to successful adoption, which leads to proven cost savings and higher occupancy.  We provide live training and online video tutorials to help educate your team on all the great benefits that come with accepting electronic rent payments.
 
If your property has had new staff additions, recent turnover, or wants to refresh their RentPayment knowledge on great ways to utilize our service, here is what you can do:
 

Get to Know Your Account Manager

• Your Account Manager is the most resourceful tool for any questions you may have about your account or to learn more about the services available to your property.  To find out who your Account Manager is, send an email to: AccountManagement@RentPayment.com.
• Communication Drives Success.  Designate a staff member that will be the main point of contact with your RentPayment Account Manager.

 

Know Your Set-Up Type

• You should know all the payment channels available at your property and the fees, if any, that each payment channel may cost to your renters. Our different payment channels include:
  • Online
  • By phone with a friendly Customer Service Representative
  • By phone with Interactive Voice Response available 24/7
  • RentByText^TM
  • AutoPay
  • In Person
• Every property at RentPayment is set up differently based on your parent Management Company.  So make sure you find out what channels you accept and what the fees are for each channel.  Don’t know?  Email us!

 

Visit MyRentPayment

• On your personal RentPayment.com Login page you will find a new section called “MyRentPayment.”  Under the Training & Tutorials sections you can find videos, user guides, ways to easily generate customized marketing
  materials and more to educate your
  team on your RentPayment service.
• The MyRentPayment Video Tutorial section is especially valuable educational tool! This section is a must-go-to for all new staff members.  There are 12 videos that show live demonstrations of the RentPayment system and demonstrate how to run reports and make/accept payments.

 

Attend Our RentPayment Refresher Webinars

• Each month, RentPayment hosts free live online training Webinars designed for new or existing property managers that want to learn more about the RentPayment platform and how to maximize usage. These trainings include a live demonstration of reporting, features and marketing options… plus time for Q&A at the end.
• This is a great opportunity to have an online demo with one of our experienced Account Managers to answer any question you have on the RentPayment service.

Everyone knows being a property manager is far from easy, but certain changes can be adopted to facilitate one of a property manager’s most stressful duties—RENT COLLECTION.  The first change is simple:  get your community signed up and ready to accept online payments with RentPayment!  However, as many of our clients may know the next step proves itself a much more daunting task—how do you get residents to utilize online payment solutions and throw out those checkbooks?!

As some communities glide through this transition period and begin reaping the benefits of safe, efficient and easy online payments, others find it to be a bit more difficult to stimulate usage.  We want to help you reap the benefits, and in order to help you do so RentPayment has gathered a list of tools and practices that can boost usage in your community:

• Advertise! The first step to getting your residents to use RentPayment is to tell them about it.  Whether you mention RentPayment in your community newsletter or take advantage of our free marketing materials, it’s crucial to inform your residents about RentPayment’s availability and the benefits it can provide.
• Educate your team! It is extremely important that all staff members know about online payment options available including fees and channel options.  Residents will feel more comfortable transitioning away from paper check payments if they have a friendly and well informed staff guiding this transition by answering any questions or concerns they may have.
• Remove the Drop Box! If residents need to make after hour payments, post a sign (where the drop box used to be) letting them know they can pay securely online with RentPayment.  Moreover, the rent drop box is not safe. There has even been recent stories in the news about drop box theft (read here), don’t let this happen to you!
• Maximize your Online Presence! Add a link to your community website to take residents directly to your community’s RentPayment page.  Not only will this help residents make their way to RentPayment, but it also lets residents know their payment is safe and supported by your community.
• Use Social Media! It’s free, easy and effective.  It’s safe to say the majority of your community’s residents have accounts on facebook, twitter, or foursquare, thus social media serves as a great channel for communication.  Start a page for your community and post links directing your residents to RentPayment, or post about the benefits of online payments and the available payment channels.
• Rent21!  With Rent21, the Property Management Company absorbs the processing fee, so residents are able to use both offline and online payment options free of charge.  What better motivation is there for residents to transition to online payments than making it completely free of charge?

Using these simple steps to increase online payment participation will not only make collecting rent each month easier for you, but it will add a level of service your residents will remember and appreciate.  RentPayment is here to make everyone’s life easier, why not take advantage of it?

Blogger Apartment Tips:
Social Gaming as an Apartment Marketing Tool

There are multiple ways to leverage applications such as Facebook Places and Foursquare to advertize your community, flaunt property traffic, and ultimately increase your property’s bottom line.  One of the best parts about these social gaming sites is that little to no managing needs to be done by the location for visitors to check-in and share your community virally.  By getting involved and knowing how to maximize your property’s Foursquare potential, you can truly get the most out of this valuable social tool.  Listed below are a few simple steps to follow to gain Apartment Marketing bliss on Foursquare.

About Foursquare:

Foursquare is an online “Geo-Location Tool” that uses the GPS on users’ smart phones to identify their location and the surrounding area.  The user is then able to virtually “check-in” to locations that are registered on Foursquare.  Along with numerous other accolades awarded for the frequency and popularity of check-ins, the member that checks-in most frequently at one place becomes the “Mayor” of that particular location.  Businesses subsequently offer incentives for the Mayor, hoping to promote repeat business.

Since 2009, Foursquare’s membership has grown from 200,000 members to nearly 8 million.  Today, Foursquare is currently adding an average of 35,000 new members a day and experiencing roughly 2 million “check-ins” per day.

Foursquare, previously considered merely another social media platform can now function as a utility for apartment marketing.  Foursquare, a geo-location tool, offers practical features that can help communities market their vacant units and consequently close more leases at little to no cost.  In addition, with the minimal time it takes Property Managers to invest in Foursquare marketing, the ROI it offers is unparalleled.

1. Add Your Business

If your property hasn’t already been added by one of your current or previous renters, simply sign in to Foursquare and select “Add This Place“.  Then add in your property’s details including your address, phone number, etc.  If your property has already been added, be sure that all of the information is accurate.  Following that, name yourself as the manager and “Claim the Venue” to be able to see who and when people are checking-in. Adding your property will ensure that Foursquare users in the area will see your business, providing added exposure.

2. Add Your Current Renters and Neighboring Businesses

Similar to other social networking sites, users, and even locations can add friends.  As an apartment complex, be sure to add your renters.  Renters are one of a property’s most valuable assets in regards to apartment leasing tools.

3. Add Tips to Your Property

Assigning a “tip” to your property can function as a marketing tool by informing potential renters who check in or view your community’s Foursquare page about your property.  These tips could be anything from deadline driven move-in promotions to reminders that residents can pay rent online, by phone, or by text at your community using RentPayment!

4. Encourage Residents to Check-In and Reward Those Who Do

Let residents know they can check in and remind them to do so by requesting a Foursquare window cling for your leasing office window.  Also, by rewarding those who check-in regularly, users will be encouraged to continue to do so.  An example would be to award a special prize or credit to the Mayor of your property on the first of every month.   Residents are your biggest marketing tool, let them market the property for you.

5. Host Deals Through Foursquare

As more Foursquare users begin to check-in to your property (renters, prospective renters, guest of renters, etc.) begin to offer Foursquare deals for those who check in.  An example would be to offer prospective residents who check-in access to certain move-in specials like a waived application fee or discounts on upgrades.

The MyRentPayment resource center, available for all Property Managers,  now includes 12 video tutorials.   These videos walk you through how to use certain functions of the RentPayment system and are excellent resources for a refresher on RentPayment.

Each video focuses on a unique and specific topic, allowing you to pinpoint a certain area you’d like to learn more about.  Or, watch all 12 for a complete refresher course!  When training new or current staff members on RentPayment, this section is must!

1. Make a Payment – Manager: Process a one-time rent payment, application fee or security deposit online for an existing or new resident.

2. Make a Payment – Renter: Our easy to use platform makes it convenient for renters to make a credit card rent payment or pay rent from a bank account using an eCheck.   This video shows renters how to pay rent online!

3. Run a Transaction Summary Report:  Allows managers to see a volume report with all transaction counts, totals and averages for all online rent payments made in a designated time period.

4. Run a Transaction Activity Report:  View historical data for ACH, credit card, and refund activity.

5. Run a Reconciliation Report:  A comprehensive tool to reconcile all rent transactions that have occurred through the RentPayment rent collection platform.

6. Run a ClickPay Report:  Generate a report to see all scheduled ClickPays for a specific property.   ClickPays are auto-generated rent payment reminder notifications sent to residents each month to remind them to pay rent electronically on time each month!

7. Run an AutoPay Report:  View rental payment details for every resident that is scheduled to pay automatically by credit card or eCheck.   All residents signed up for automatic rent payment will be shown in this report.

8. Search for a Resident:  Do a quick search or advanced search to be taken to a resident’s profile page.

9. Search by Reference Number: Gather additional information about a statement, transaction, line item, invoice or AutoPay for any rent payment transaction.

10. Change Your Password: Easily change your account username or password.

11. Manage Your Email Subscriptions:  Subscribe or unsubscribe to desired email alerts.   This area allows Property Managers to manage all notifications you can possibly receive concerning rent payments, including:  AutoPay Failure Notification, Billing, Cancelled Payment, Chargeback, Export Receipt, Export Reminder, Failed Export, Failed Import, Marketing Communications, Payment Failure Notification, Payment Receipt, Payments Batched, Property Bank Account Change, Refund Failure Notification, Refunded Payment, Reversed Payment, and Statement Receipt.

12. Adjust Person Permissions:  Run a person permissions report to view or change how each individual is allowed to submit a rent payment electronically.